Bettering Herself

Melissa Burger pursues higher education to improve her and her family鈥檚 lives

Full-time student, mother of four, and busy wife Melissa Burger, of Michigan, took advantage of her military benefits to return to school with Excelsior College to pursue her higher education. While going to school for an associate degree in liberal arts, which she earned in 2017, and a bachelor鈥檚 in liberal arts, earned in 2018, Burger became interested in cybersecurity from her IT courses. She has since decided to pursue a master鈥檚 in cybersecurity with Excelsior to challenge herself and increase opportunities for future employment.

Burger didn鈥檛 have plans to join the military, that is, until she acquired student loan debt from attending traditional brick-and-mortar colleges. A friend introduced her to the military鈥檚 intelligence community. Burger became interested in becoming a linguist and, after doing some research, decided the Air Force was the best place for her. From 2000-2004, Burger was a cryptologic language analyst, specializing in Arabic. Though the specific details of her job are top-secret, Burger was responsible for translating, transcribing, and analyzing messages.

Burger says she is driven to finish what she starts and completing her education is no different, which she says, kept being pushed aside for other life priorities. She supported her husband while he attended medical school and cared for her children鈥攐ne with special needs鈥攑utting her education on the back burner. 鈥淥ne day, I realized that I was trying to create an incredible future for everyone else but had forgotten that I could make their future better by bettering myself,鈥 she says. Burger heard about Excelsior from a friend and immediately contacted the admissions office.

The process of applying and submitting the required documents was simple, Burger says. 鈥淓xcelsior evaluated my credits and transferred over the majority of them, including those that were obtained in my military training,鈥 she says, adding that she also used her GI Bill® to cover many of her expenses.

Burger decided to pursue liberal arts for her associate and bachelor鈥檚 degrees because of the broad foundation it provides. 鈥淚 felt like it afforded me the opportunity to develop a broad knowledge base that would allow me several avenues to pursue,鈥 she says. After taking some IT courses, she discovered how exciting the cyber field is and decided it would be enjoyable and challenging to learn something that would be out of her element. Shortly after she earned her bachelor鈥檚 in 2018, she re-enrolled in Excelsior鈥檚 Master of Science in Cybersecurity program.

Excelsior鈥檚 online platform and flexible course structure has proven to be perfect for Burger鈥檚 studying habits. 鈥淥nline learning allows me to continue my education in a setting that is conducive to my family鈥檚 lifestyle and needs,鈥 she says. Burger鈥檚 family has been understanding and supportive of her education. Sometimes, she says, she has to take her books with her on their outings or reschedule fun events. 鈥淚 am grateful for the sacrifices [my family] has made so that I can finally check off this goal,鈥 she says. Excelsior faculty members have also been helpful in answering Burger鈥檚 questions and supporting her. She also relies on her classmates when she needs help with coursework or navigating online learning.

Burger has also taken advantage of Excelsior鈥檚 welcoming online community by joining the Excelsior College student chapter of the National Cybersecurity Student Association. She says she has engaged with experienced students and mentors while part of the club and been able to learn from videos, documents, and training that she wouldn鈥檛 normally have been aware of. 鈥淚 have been able to gain skills and learn techniques that I would never have had the opportunity to learn or apply further in the classroom,鈥 she says. She has also been able to join with the chapter as it participates bi-annually in the National Cyber League competitions, competing against other colleges to solve real-life cybersecurity problems.

The cybersecurity practice is good for Burger, who plans to work in the cybersecurity field, though she isn鈥檛 sure quite where she wants to land. She is researching and creating a plan on how to obtain further certifications to prove she is prepared to work in the cybersecurity arena. She is happy she made the move to pursue her education and encourages others鈥攅specially other veterans鈥攖o do the same. It鈥檚 important to make time for your future now, says Burger, adding, 鈥淵ou are worth it, and there are many people, including , the ever-so-helpful library staff, and your academic advisor who will support you. You are worth a better paying job, more self-confidence, that promotion at work, and so much more.鈥

GI Bill is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site at .

 

New Initiative at Excelsior College Will Help Stopout Students Complete Their Degree

Partnership with ReUp Education combines coaching, technology to help students return to college

Embargoed until March 4, 2020.

Albany, NY 鈥斕 Excelsior College recently launched a program designed to help stopout students鈥攖hose who have some college experience but no degree鈥攔eturn to school and graduate. Through a partnership with social impact startup the initiative provides personalized support for stopout students through a combination of predictive analytics and hands-on coaching and mentorship.

James N. Baldwin, president of Excelsior College, stated, 鈥淓xcelsior College is a regionally accredited, not-for-profit distance learning institution founded in 1971. We have a long history of helping students from all backgrounds not just complete their degree but also chart pathways to success after graduation. This collaboration is the next step in our ongoing effort to help adult learners realize higher education鈥檚 promise of social and economic mobility and prosperity.鈥

According to recent from the National Student Clearinghouse, more than 36 million Americans have some college experience but have not completed their degree. This trend has significant implications for students鈥 financial well-being over time: a college degree translates to an average of $1 million additional earnings over a lifetime, and college graduates are when compared to those with only a high school degree.

Excelsior College鈥檚 new initiative was specifically developed to provide support for students who have some college, many of whom are over the age of 25 and balancing work and family commitments outside of their studies. Proprietary technology developed by ReUp Education will enable a team of coaches to conduct direct outreach to students and support them through the re-enrollment process, as well as provide guidance throughout their college experience as they pursue their degree.

鈥淚t鈥檚 increasingly clear that non-traditional students are now the majority of higher education鈥檚 student population,鈥 said Sarah Horn, cofounder and CEO of ReUp Education. 鈥淭his is about bringing together technology and mentorship to help colleges re-engage with these learners in ways that reflect鈥攁nd respond to鈥攖heir unique needs and challenges.鈥

ReUp Education helps colleges and universities engage and re-enroll stopout students through a unique blend of predictive analytics technology, data, and personalized coaching. Once students have returned to school, ReUp provides ongoing support to foster personal accountability, encouragement, and guidance to equip students with the tools to persist and succeed. This approach provides a continuous support mechanism for every returning student, including first-generation and underrepresented students, who are disproportionately more likely to not have access to an effective support system for navigating college.

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ReUp Education Media Contact: Ben Watsky, Watsky@whiteboardadvisors.com

Excelsior College Media Contact: Alicia Jacobs, ajacobs@excelsior.edu听 听518-464-8531

About ReUp Education

ReUp Education is the expert in understanding, engaging, and re-enrolling stopout students. Through its unique blend of data, technology, and specialized coaching, ReUp has engaged more than 150,000 stopout students across a wide range of universities and helped re-enroll over 8,700 students. ReUp is based in San Francisco, and is funded by leading education and social impact investors, including Entangled Ventures, University Ventures, Serious Change Investments, and The Impact Engine.

ABOUT EXCELSIOR COLLEGE

Excelsior College (excelsior.edu) is a regionally accredited, not-for-profit online college focused on helping adults complete their degrees and advance their careers. The college contributes to the development of a diverse, educated, and career-ready society by valuing lifelong learning with an emphasis on serving individuals historically underrepresented in higher education. Founded in 1971, Excelsior meets students where they are 鈥 academically and geographically 鈥 removing obstacles to the educational goals of adults pursuing continuing education and degree completion. Our pillars include innovation, flexibility, academic excellence, and integrity. Learn more at excelsior.edu.

Today鈥檚 Interview & Workplace Attire

What do you wear to an interview and what exactly is workplace attire? Answers certainly vary on this topic, sometimes 鈥攐r even especially鈥攄epending on your generation.

Think about what people notice about you first. What difference does a first impression make based on the setting you are in? First impressions go a long way and leave a lasting mark. The reality is that people make judgment calls as well as assumptions based on what they see and how they personally interpret looks. This is normal unless inappropriate or illegal.

Imagine these scenarios when you see a candidate you are about to interview. It does not matter what or where the job is. It could be for a music producer in Nashville, Tennessee; maybe it is a technical engineer role for a start-up in Silicon Valley, or a dog walker in Albany, New York. The first candidate walks in the door wearing ripped jeans, a tank top, baseball cap, and flip flops. They look at you and say, 鈥淗ey, how are ya?鈥 without shaking your hand. Your next candidate greets you in a button-down blouse, pleated pants, and dress shoes while extending a hand to shake. A final candidate is wearing Converse sneakers, a long skirt, and a black long-sleeve polo shirt with a huge gold Gucci logo across the front and kindly says, 鈥淗ello nice to meet you,鈥 as you greet them.

What is your first impression of each of them before they even begin talking to you in an interview setting? What judgment calls have you already made in your mind about them and what does it mean for their chances of being hired? Now, picture all three individuals on the job in the same attire with the same demeanor. What does that initially make you feel about them?

You always win when you dress professionally regardless of the job. Judgment will be made on your attire and the way you present yourself. Have a firm handshake, stand tall, smile, and project confidence. You never get a second chance to make a first impression. You cannot avoid this, so make the right one! Give your best impression in your answers, personality, and attitude in an interview and on the job, and do the same with your attire. Dress neatly, be clean, and show effort. Hiring managers want someone who would represent their company well. They see your first impression as the same impression you will give clients or customers of the organization.

Appropriate dress is specific to the employer and their policy. Two articles I鈥檇 like to share:

  • . David Solomon came on the scene as CEO in July 2018, making this dress code change in less than one year. Could it be that his alter ego 鈥淒 SOL鈥 wants Goldman to be respected for keeping things real and removing the intimidation fear factor stigma of this investment banking powerhouse?
  • . This is my all-time favorite. Highly recommend for all organizations! Check out this article and think about what this dress code policy really means.

The moral of this story?

  1. Use common sense, good judgment, and dress appropriately!
  2. If you question it, don鈥檛 wear it!
  3. Smile and be sure those pearly whites are clean before doing so!

Fulfilling the Promise

Almost 50 years ago, Excelsior College was founded as a noble experiment: a higher education institution focused on providing adult learners with a flexible and affordable pathway to a credential鈥攁nd to a middle-class life. We initially achieved our mission through the assessment of learning and the aggregation of credit earned from inside and out of the classroom. Soon after, we added credit by examination. In the early 2000s, Excelsior stood among the first to develop and offer college classes via fully online instruction.

Our success can be attributed, in my view, to an unyielding resolve to meet students where they are, academically and geographically, and the courage to adapt what we do and how we do it as the marketplace demands. We were founded to disrupt, but we succeeded by adapting to changing preferences鈥攆irst, with credit by examination and, later, with online instruction.

Today, we have unleashed a transformational agenda. The Great Recession, demographic changes, and globalization have ushered in a new knowledge-based economy. State investment is retreating; alarm bells on the rising costs of an education and the value of a degree have reached a crescendo, and student choice is moving rapidly beyond traditional notions of education and credentialing. As a result, higher education institutions everywhere must consider how to best navigate this challenging terrain to fulfill their promise.

At Excelsior, we are creating a learning ecosystem that strengthens and seamlessly integrates all our offerings: instructor-led and self-paced courses, independent study for credit by examination, prior learning assessment, and stackable credentials. We鈥檒l offer not only traditional associate, bachelor鈥檚, and master鈥檚 programs but also articulated degree pathways and skill-based professional development opportunities created in concert with employers. Excelsior students and alumni will be true lifelong learners who can engage with the College at any time of their life to meet their personal and professional goals.

For us, exceptional service manifests in compassion, agility, respect, trust, and empowerment. Our commitment to putting learners first is the foundation of this new ecosystem. We can develop the highly responsive level of service today鈥檚 learners need so they can stay competitive in our evolving knowledge-based economy. With our integrated academic offerings, we can ensure the promise made at our inception鈥攖o provide learning when, where, and how it is needed鈥攆ulfills the promise of Excelsior College.

Ever upward.

James N. Baldwin, JD, EdD
President

 

John Caron Becomes Provost and Vice President of Academic Affairs

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John Caron, the new provost and vice president of academic affairs, has a vision to elevate the student learning experience at Excelsior College. Photo: Mike Hemberger

In July 2019, John Caron was named the new provost and vice president of academic affairs at Excelsior College. He is the College鈥檚 second-ranking officer with strategic responsibilities that span the entire institution.

Caron has worked for more than 20 years in higher education in various senior leadership positions. Caron was provost at Endicott College; associate dean, Krieger School of Arts & Sciences at Johns Hopkins University; senior associate dean, academic and faculty affairs at Northeastern University; associate dean, School of Professional Studies at Brown University; and interim dean of admission and the first year at Bennington College.

During his career in higher education, he has worked to remove barriers to success, managed recruitment, provided academic strategic direction, and revamped, retired, and launched new programs. Caron has served on senior leadership teams and led strategic priorities to align with the vision of the institution.

Caron was drawn to Excelsior鈥檚 unique story and way it serves underrepresented students. He continues to be inspired by Excelsior鈥檚 people who care about adult learners and says, 鈥淯nlike other colleges and universities that are scrambling to serve different populations in new ways, Excelsior has stayed true to its mission.鈥

As provost and vice president of academic affairs, Caron鈥檚 vision for Excelsior鈥檚 future consists of four strategic pillars. In his own words:

  • 鈥淥ffer high quality courses that are engaging and relevant to our learners鈥 experiences. If we achieve this goal, students will register for more courses and tell their friends and family about Excelsior. Word-of-mouth is still a powerful way to expand the value proposition of an Excelsior education.
  • Remove barriers to success. Removing barriers to admission, course registration, financial aid, and advising will lead to increased retention and persistence. I also believe we need to position the College to be a partner for life with our alumni. If we want to have a partnership for life with our students, our learning ecosystem needs to include multiple pathways for our alumni to stay engaged with the College.
  • Position prior learning assessment to be a game changer for the College. Many competitors are now branding themselves as a degree completion school. Moreover, major companies like Walmart, Amazon, and Google are offering training for college credit as a way to acquire and retain talent. I believe Excelsior is uniquely positioned to evaluate and award college credit for training.
  • Revamp existing programs and offer new programs and credentials aligned with industry needs. Today鈥檚 learners are consuming information in different ways and at lightning speed. The workforce of the future demands that workers acquire skills they need quickly and affordably.鈥

Though the pillars are Caron鈥檚 overall hopes for the future, there are some things that faculty and students can expect to see during the next few years. For instance, courses that will create a more meaningful interaction between instructors and students, integrate career readiness skills, and inspire faculty to be creative and innovative are in development. Excelsior has also hired a company to conduct an external review of the student experience from discovery to graduation so that the College can improve outreach strategies where needed.

鈥淎s provost, Dr. Caron will be a key driver in developing academic offerings and strategies that are aligned with the changing landscape of higher education, so that Excelsior may maintain positive growth and advance its position among peer institutions,鈥 says President James N. Baldwin.

 

President Baldwin to Retire in July 2020

James Baldwin, the president and chief executive officer of Excelsior College, will retire on July 3, 2020. Baldwin was appointed to the role by the Excelsior College Board of Trustees in October 2016, after serving as the executive vice president of the College since September 2014.

A strong proponent of the transformational power and enduring value of education, Baldwin has focused the College on providing adult learners with degree completion and career readiness opportunities. 鈥淗e has done an excellent job of providing leadership to the College at a time filled with change,鈥 said Helen Benjamin, chair of the Excelsior College Board of Trustees, in announcing Baldwin鈥檚 plans. 鈥淭he Board and I are proud of his work and feel strongly that he has set the College on a course for future success.鈥

A national search is underway for the next president, who will be the fourth since the College鈥檚 founding in 1971.
 


Excelsior Welcomes New Members to Board of Trustees Vol 1

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Trustees new to the board are (left to right) Kent Clark, Jennifer Gentry, Karen Kocher, and Quintessa Miller.

In January 2020, four new members joined the Excelsior Board of Trustees: Kent Clark, president and chair of the board of Clark Advisory Group and former CEO of AMVETS National Service Foundation; Jennifer Gentry, chief nursing executive, Providence Portland Medical Center; Karen Kocher, global general manager, skills and employability, 21st Century Jobs; and Quintessa Miller, a plastic surgeon practicing at Fort Walton Beach Hospital NWF Multispecialty Physicians LLC.

A military veteran, Kent Clark is certified in board and advisory work in cybersecurity, governance, finance, audit, strategic planning, and development for nonprofit and for-profit organizations. Prior to joining AMVETS, he was chief appropriations advisor and national security director for the office of U.S. Rep. C.W. Bill Young. Clark is the non-executive director of the National Association of Nonprofit Organizations and Executives and is the past national commander general in the Military Order of Foreign Wars. Clark earned a Master of Arts in Public Policy Management from Georgetown University. He earned a Bachelor of Arts in Liberal Arts from Regents College in 2000, after receiving an Associate of Arts in Industrial Technology and Business from Pierce College.

In her role as chief nursing executive, Jennifer Gentry is responsible for nursing strategic plans, quality outcomes, and caregiver wellness across the Providence Portland Medical Center facility. Previous to her current role, Gentry worked for Christus Spohn Healthcare System based in Corpus Christi, Texas, from 2012 to 2017, as a nurse manager, director of nursing operations, regional chief nursing officer, and chief nursing officer. Gentry is also an instructional faculty member and clinical examiner for Excelsior鈥檚 associate degree in nursing program. She is a member of several organizations, including the American Nurses Association, Texas Nurses Association, and Del Mar College Nursing Advisory Board. A three-time graduate of Excelsior College, Gentry earned an associate bachelor鈥檚, and master鈥檚 degree in nursing, in 2004, 2011, and 2015, respectively. She received her practical nursing education from Coastal Carolina Community College.

Karen Kocher has held senior human resources, health care, and sales leadership roles in insurance, information technology, consulting, and business outsourcing across the United States, Europe, and Asia. Prior to her current position, she was the chief learning officer and talent executive for Cigna Corporation; the global content executive, Software Division at IBM; and vice president/P&L leader at New England Learning Services Business for IKON Office Solutions. She is a member of six boards, including the Glint Advisory Council, Jobs for America鈥檚 Graduates, and UpSkill America鈥檚 Business Champions. She has received many awards, including the Women Super Achiever Award, a Global HR Excellence Award, 2015. Kocher has been featured in several publications, is the contributing author of three published works, and has earned the Chartered Property Casualty Underwriter (CPCU) designation. She earned a Bachelor of Arts in Political Strategy and Communications from DePaul University.

A highly decorated member of the Air Force, having achieved the rank of colonel, Quintessa Miller has served as commander for the 96th Surgical Operations Squadron. In addition to practicing at Fort Walton Beach Hospital NWF Multispecialty Physicians LLC, she is a staff plastic surgeon at Eglin Hospital, Eglin Air Force Base. Her areas of specialty include breast reconstruction, massive weight loss surgeries, wound care, body contouring, facial cosmetic surgery, Mohs reconstruction, generalized reconstruction, and injectables. Miller is board certified by the American Board of Plastic Surgery. She is a fellow of the American College of Surgeons and a member of the American Society of Plastic Surgeons, the American Society for Aesthetic Plastic Surgery, and the Florida Medical Association. Miller鈥檚 honors include the Surgeon General鈥檚 Award for Best Scientific Paper Presented in Plastic Surgery by The Society of Air Force Clinical Surgeons 50th Annual Meeting, the Paul W. Myers Award for Excellence in Resident Research Competition Award, and the Air Force Achievement Medal, among others. She earned an associate degree in mathematics from El Camino College, a bachelor鈥檚 degree in mathematics from the U.S. Air Force Academy, and a medical degree from the Morehouse School of Medicine.

 


Two-Time Graduate Kane Tomlin Becomes President of the Alumni Association


As an executive consultant with the Florida Department of Transportation, a professor of applied cybersecurity for Tallahassee Community College, and an instructor of national security for Excelsior College, Kane Tomlin is familiar with leading teams and seeing projects through to completion. That experience plus his extensive background in project management and two degrees from Excelsior College make him a good fit for the role of president of the Excelsior College Alumni Association.

Tomlin, of Tallahassee, Florida, has been a member of the Alumni Leadership Council since 2015 and became president of the Alumni Association in July 2019. Tomlin has been managing projects in information technology, military operations, and law enforcement for 20 years. He is a former special programs administrator for the Florida Department of Law Enforcement and is one of the original subject matter experts for the CompTIA Project Management Certification exam. He is a PMI-certified project management professional, a certified technical trainer, a certified e-business professional, a CompTIA certified project manager, a cyber certified expert, and a certified security professional.

Many people would be surprised to know that Tomlin is also a retired master diver from the U.S. Army. That鈥檚 not the most interesting thing about him, though, he says. Tomlin and his wife are building an elderly dog rescue in their home city for older dogs who are often overlooked at shelters. Given that you can often find Tomlin enjoying bonfires with his wife and dogs in their backyard, it鈥檚 no wonder he has a soft spot for canines.

鈥淚鈥檝e met some truly huge leaders in their fields. Being able to text a question to a rocket scientist, or a chief nurse, or a retired CEO鈥夆 Excelsior alumni make up some of the smartest and hardest-working people I have ever met.鈥 鈥揔ane Tomlin

Tomlin started college in 1998 at Texas A&M, and after changing schools a few times while working and trying to finish his degree, he enlisted after 9/11. In 2006, Tomlin discovered Excelsior College while he was on active duty in the Army and enrolled as soon as he learned he was only a few credits away from finishing his degree. He earned a Bachelor of Science in Business in 2012.

Although it took him 14 years to earn his undergraduate degree, he earned a Master of Science in Criminal Justice just two years later in 2014. Tomlin went on to earn a doctorate in strategic security from the Henley-Putnam School of Strategic Security at National American University, a post-graduate certificate in leadership development from the University of Louisville, and a post-graduate certificate in project management from Florida International University.

As president of the Excelsior College Alumni Association, Tomlin also leads the Alumni Leadership Council and is an ex-officio member of the Excelsior College Board of Trustees. He will serve a two-year term.

Here鈥檚 more from Tomlin on his experience with the College and his interest in the Alumni Leadership Council.

What impact did the College have for you?鈥It would not be an understatement to say Excelsior changed my life. Once I re-enrolled in college, I was promoted faster, and I was encouraged to complete my master鈥檚 and doctorate, and then to enter academia and begin teaching. I would never have thought of myself as a college professor prior to Excelsior. After I left the service, I was also able to find rewarding and lucrative work fairly easily, which I attribute in no small part to having multiple degrees from Excelsior on my resume.

How did you become involved with the Alumni Leadership Council?鈥I received an alumni email and noticed a link at the bottom to apply for the ALC (then called the Alumni Advisory Board) and I decided that it would be pretty cool to give back to the College once I had some extra free time after my master鈥檚 was complete. During my phone interview, I got to know the other members of the ALC, and then I really got excited about possibly being selected. My first Commencement was when I met the other ALC members in person and from that moment on, I felt like a part of an awesome family of Excelsior alumni. The members of the ALC compose a dream team.

What motivates you to keep engaged with the College?鈥侷 think staying engaged with Excelsior College is a huge win-win. My personal network has expanded, and I鈥檝e met some truly huge leaders in their fields. Being able to text a question to a rocket scientist, or a chief nurse, or a retired CEO, or countless others I鈥檝e met on the ALC is immensely rewarding personally and professionally. Excelsior alumni make up some of the smartest and hardest-working people I have ever met. Selfishly, I gain a great deal of insight and mentorship by being able to interact with them. I also think the College and ALC benefits from my involvement and desire to give back to our community.

What鈥檚 the best career advice you鈥檝e received?鈥My Dive School commander, Captain Shawn English, used to tell us all the time to 鈥渃hoose the harder right, over the easier wrong.鈥 It might sound clich茅, but he lived it every day. His advice and example have inspired me for my entire Army career and beyond. He was killed in action on December 3, 2006, but I hope I鈥檝e made him proud since.

 


Rep. Paul Tonko Receives an Honorary Degree


On September 3, 2019, President James N. Baldwin awarded an honorary degree to Rep. Paul D. Tonko, a sixth-term member of the U.S. House of Representatives, representing New York鈥檚 20th Congressional District in the Capital Region.

鈥淭hroughout his career, Congressman Tonko has been a champion for the working class and advancing policies that create jobs. He has been a champion for the underserved and underprivileged,鈥 said Baldwin, heralding Tonko as an advocate for education and for adult learners.

Tonko had planned to attend Excelsior College鈥檚 48th Commencement on July 12 and receive the honorary degree, but he was needed in Washington, DC, for a critical vote on the 911 Victim鈥檚 Compensation Fund. He opted to speak to graduates via a recorded video.

In recent years, Tonko has worked with Excelsior College on many initiatives and events, such as the Nyquist Leadership Series and Workforce Development Strategy and Policy Forum, and supported a grant for Excelsior College to develop the Diagnostic Assessment and Achievement of College Skills (DAACS). In 2014, he helped the College with a grant establishing new and creative uses of technology to increase college opportunities for low-income students.
 


From Cornerstone to Capstone

New first course positions learners for success throughout their degree program

To help provide students with an engaging start to their learning experience at Excelsior College, all undergraduate students admitted to the College as of November 1, 2019, are taking a Cornerstone course that will provide them with foundational skills and the resources needed for academic and career success. The 8-week, 3-credit course will introduce students to the skills, resources, tools, and mindsets that are critical for success throughout all their coursework鈥娾斺奱nd beyond to their careers.

The course encourages what are referred to as the 鈥5 Cs鈥濃夆斺塩onfidence in students鈥 ability to achieve their educational goals, comfort with online learning and available resources, courage to think deeply on open-ended questions, intellectual curiosity, and a sense of community. The course focuses on giving students a 鈥渟mart start鈥 for their educational journey and skills to rely on as they progress through their degree program.

Many, if not most, students start at Excelsior with no previous experience with the Canvas learning management system or the College鈥檚 other digital resources and platforms. As a result, it takes them some time to reach a comfort level and develop confidence with how the courses work, including where to submit assignments, how to see their weekly schedules, and where to contact their instructor, says Mary Berkery, the faculty program director for the Cornerstone course. 鈥淭he Cornerstone provides a safe place to land and get comfortable in a low-stakes environment where everyone is learning the LMS and the resources at the same time, with plenty of help from their instructor,鈥 says听Berkery.

In developing the Cornerstone experience, Excelsior鈥檚 faculty program directors also recognize that some adult learners who are returning to college after many years express a lack of confidence in their abilities, such as writing academic papers or navigating the technology. 鈥淪tarting college with a mindset of 鈥業鈥檓 not sure I can do this鈥 is a recipe for failure as opposed to adopting a growth mindset and believing you can and will be able to finish your degree,鈥 says Berkery. 鈥淭he Cornerstone is a place where students can build their confidence over the eight weeks and recognize that they have everything they need to be successful in their next courses.鈥

That focus on student success is the motivation behind developing the course.

鈥淭he Cornerstone is a place where students can build their confidence over the eight weeks and recognize that they have everything they need to be successful in their next courses.鈥 鈥撯揗ary Berkerey

鈥淭he Cornerstone course is an innovative way to give adult learners the best possible start on their journey toward achieving the goal of degree completion,鈥 says John Caron, provost and vice president for academic affairs at Excelsior College. 鈥淲e talk a lot in higher education about meeting the learner where they are at. The Cornerstone course gives our faculty and advisors the ability to assess each learner鈥檚 level of readiness and get them on a degree pathway that is personalized to their academic success.鈥

The interdisciplinary Cornerstone course was developed in two versions鈥娾斺妎ne for students entering Excelsior College with more than 60 credits and one for students entering the College with fewer than 60 credits. Both courses cover the same material, but they are tailored to the academic experience of students. The Cornerstone course consists primarily of activities, such as readings, videos, multiple choice questions, and reflections, and discussions within eight modules:

  • Module 1: Is There Anybody Out There? Why You鈥檙e Not Alone in Your Pursuit of a Degree
  • Module 2: Is Intelligence Predetermined? Why Passion and Perseverance Matter More in Future Success
  • Module 3: What Is the Future of Human Thought? Critical Thinking, Reasoning, and Argument in the Digital Age
  • Module 4: Is This the Dawn of the Post-Truth Era? Determining Truth in a Glut of Information
  • Module 5: Why Do I Need to Take that Class? How General Education Can Save Us from Dystopia
  • Module 6: Will the Robots Replace Us? How to Remain Employable in the Unpredictable Future of Work
  • Module 7: What Makes Us Human? Diversity, Bias, the Workplace, and Ourselves
  • Module 8: Can We Create the Future? What We Can Take Away from the Course and What鈥檚 Next

Through the module topics and their associated discussions, students will hone their skills and increase the flexibility of their minds to help them navigate the change and uncertainty in our future societies, workplaces, and selves. They will plan and write a research paper during the course that they will upload to an online portfolio in the final module. As they take other courses, students can continue to upload work to the online portfolio.

The Cornerstone course stands apart from other Excelsior courses in another way: A section of the course might consist of the most diverse group of students one will encounter during their studies. Because it鈥檚 a required course for all undergraduate students, those registered for any given section reflect a variety of degree programs. The different interests and backgrounds of the students add to the overall learning experience.

Focus on Student Success

The Cornerstone course was piloted in the Fall II term and made available to all new students for the Spring I term. It is one of three courses students are required to take at Excelsior College rather than transferring in credit to meet the requirement. The others are Information Literacy鈥娾斺奱 self-paced 1-credit course that focuses on cyber literacy, library research, academic integrity, and critical reading, thinking, and writing skills鈥娾斺奱nd the Capstone, the culminating experience of all degree programs. The Capstone course has traditionally been required to be taken at Excelsior College since it鈥檚 an opportunity for students to show their cumulative knowledge of their chosen discipline and for instructors to evaluate that knowledge.

With these changes in requirements, maximums for credit acceptance and awarding toward undergraduate degrees has changed. Excelsior College will now accept all but 7 credits transferred from other institutions of higher education institutions, earned through exams, awarded for workplace training and professional certifications, or from other options toward a bachelor鈥檚 or associate degree. This change reflects efforts to ensure Excelsior students have the knowledge and skills they need for academic and future听success.

Alignment with Capstones

Each degree program has a Capstone experience, typically a project or paper that gives students the opportunity to demonstrate knowledge acquired throughout their course of study. With the addition of the Cornerstone course, students will gain stronger preparation for all their coursework, including the rigorous experience of the Capstone. Since all students will complete an independent research project during the Cornerstone course, they will gain skills in locating credible information, citing information correctly, and creating an academic argument鈥夆斺塧ll skills they鈥檒l use again throughout their course experience, including in the Capstone. In addition, most students will use the online portfolio again in their Capstone course.

While faculty have been working on giving students a strong start to their Excelsior experience, they have the Capstone experience. LA听498 Liberal Arts Capstone, the largest of the Capstone courses in terms of enrollment, is being revised and will premiere for Summer听I. The updated course focuses on this question posed to the student: What problem do you want to help solve?

鈥淭he course is designed to allow students to be experts on different topics and facilitate problem-solving and support their peers in discussion formats,鈥 says Amber O鈥橬eil, the faculty program director for the capstones in liberal arts. 鈥淎ll formal weekly discussions in this course are focused on group discussions where students serve as experts on things critical to the Capstone like global issues, writing, interviewing, internships, and cultural听diversity.鈥

In the course, students must choose a short experience that informs their project鈥娾斺妕he problem they want to help solve鈥娾斺奱nd also highlights the importance of having experiences in the learning processes, says O鈥橬eil. Students are also required to have a draft of their final paper reviewed by a professional in the field, and then they must share the feedback with Capstone faculty and incorporate it as appropriate into the final paper.

The Cornerstone and Capstone courses complement each other, with the Cornerstone laying groundwork with broad interdisciplinary perspectives and the Capstone completing the degree program with work focused on a specific discipline. 鈥淭he Cornerstone and Capstone are meant to serve as bookends to a student鈥檚 Excelsior experience,鈥 says Berkery.

 


Alumni Receive Awards in Recognition of Achievements

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Alumni Award Recipients are (left to right)听Jeffrey Baker, Christine Robinson-Cooley, and Greta Kostac.

Three alumni were honored for their outstanding achievements at the College鈥檚 annual Awards Convocation on July 11, 2019. Dwayn Hanford 鈥05, Alumni Association president, and Mark A. Bowman 鈥00, chair of the Awards Committee of the Alumni Leadership Council, presented the awards.

The three award recipients shared anecdotes from their educational journeys, including observations from their time spent with Excelsior College. A common theme was that each felt they would not be where they are in their careers if it hadn鈥檛 been for their Excelsior experiences. Alumni Achievement Award recipient Jeffery Baker said he would not have been able to go on in his career teaching at many universities and volunteering at various non-profit organizations if it hadn鈥檛 been for participating in the former Regents External Degree Program. C. Wayne Williams Award recipient Christine Robinson-Cooley was grateful to the College for allowing her to work and go to school at the same time, saying, 鈥淗aving a career and a family should not bar a person from getting an education. It should enhance that experience.鈥 Carrie B. Lenburg Award recipient Greta Kostac added, 鈥淚 wouldn鈥檛 be here if it wasn鈥檛 for Excelsior College. Excelsior made me feel that I could succeed; that I could get to do what I wanted to do.鈥

Read more about the recipients:

Jeffrey Baker, Alumni Achievement Award Recipient:鈥侸effrey Baker 鈥73, 鈥75, of Fairport, New York, is an adjunct psychology professor at Monroe Community College in Rochester and has taught for several universities, including Rochester Institute of Technology, Walden, Buena Vista, and Thomas Edison State. He has worked as a learning specialist for students with disabilities and has worked for Excelsior College in a variety of capacities. He is president of the New York State Conference of the American Association of University Professors, president of the Learning Disabilities Association of New York State, and a member of the American Psychological Association. Before becoming involved in higher education, he had a more than 20-year career in broadcast technology. Baker has an Associate in Arts in Liberal Arts and a Bachelor of Science with a major in psychology from Excelsior College, a master鈥檚 degree in counseling from Syracuse University, and a PhD in psychology from Capella University.

Christine Robinson-Cooley, C. Wayne Williams Award Recipient:鈥侰hristine Robinson-Cooley 鈥97, of East Greenbush, New York, is an assistant re-entry manager with the New York State Department of Corrections. She has held a variety of positions within the state criminal justice system, working with inmates, parolees, victims, and their families, and continues to volunteer her time with mental health advocacy groups. She is a teacher for National Alliance on Mental Illness (NAMI) Rensselaer Family to Family, a free educational program for family, significant others, and friends of people living with mental illness. She is a member of the New York State Corrections & Youth Services Association, American Correctional Association, and National Association of Blacks in Criminal Justice. She is a walk volunteer, conference presenter, and ribbon cutter for NAMI New York State, and a crisis intervention training panel presenter. She has a Bachelor of Science in Liberal Arts from Excelsior College, an AAS from Hudson Valley Community College, and a master鈥檚 degree in social policy from SUNY Empire State College.

Greta Kostac, Carrie B. Lenburg Award Recipient:鈥侴reta Kostac 鈥91, of Fond du Lac, Wisconsin, is a family nurse practitioner with Aurora Medical Group in Fond du Lac and a visiting professor in the nurse practitioner program at Chamberlain University in Downers Grove, Illinois. She has been a nurse for over 40 years. She is a member of the Wisconsin Nurses Association and American Nurses Association and is a past member of both the National Organization for Nurse Practitioner Faculties and Sigma Theta Tau. She volunteers extensively, and in 2015, received the Graduate Teacher of the Year鈥揗arian University award for her excellence in teaching and service to the university and students. She earned an Associate of Science from Gogebic Community College, an associate degree in nursing from Wisconsin Indianhead Technical College, a Bachelor of Science in Nursing from Excelsior College, a master鈥檚 degree in nursing from the University of Wisconsin鈥揗ilwaukee, and a Doctor of Nursing Practice from the University of Minnesota鈥揟win Cities.
 

View the Awards Convocation and hear the remarks of the award recipients.