每日大瓜

The Associate Director of Clinical Operations听is responsible for听the leadership, coordination, and execution of clinical operations for the College of Nursing and Health Sciences. Reporting to the Associate Dean, Academic Operations, this position supports the planning, development, and implementation of clinical operations to ensure high-quality, compliant, and scalable clinical and practice experiences for students.听

This role also provides oversight of State Board of Nursing operations, ensuring听accurate,听timely, and compliant licensure support services for students and graduates across all听jurisdictions. The Associate Director supervises State Board staff and ensures alignment of licensure processes with institutional, regulatory, and student success goals.听

This role functions as a听working leader, actively contributing to daily clinical operations workflows while supervising and guiding the clinical operations team. The Associate Director balances strategic oversight with direct participation in operational tasks, particularly during peak academic cycles and critical periods, ensuring continuity, efficiency, and service excellence.听

Creemos que el trabajo debe adaptarse a su vida, y no al rev茅s. Nuestro horario h铆brido incluye dos d铆as de presencia f铆sica en nuestra oficina de Albany, con la flexibilidad de trabajar a distancia el resto de los d铆as. Dedique menos tiempo a los desplazamientos y m谩s tiempo a centrarse en un trabajo significativo o en sus prioridades personales. El horario de atenci贸n al p煤blico es de 8:30 a 17:00, incluyendo una hora para comer, lo que supone una semana laboral de 37,5 horas.听

Success in this role is measured by effective clinical placements, operational efficiency,听clinical and accreditation听compliance, strong partner relationships, and team performance.听听

Essential听Duties听and听Responsibilities,听including but not limited to:听

Leadership and Operational Management听

• Lead the planning, development, and execution of clinical operations initiatives, ensuring timelines, deliverables, and outcomes are achieved.听听

• Provide direct supervision, coaching, and performance management for听clinical operations听team, including hiring, training, assigning work, and evaluating performance.听听

• Model operational best practices by actively engaging in team workflows and听demonstrating听effective process execution.听

• Ensure听equitable听workload distribution while听maintaining听the ability to independently perform team responsibilities.听

• Ensure continuity of operations by directly assuming responsibilities during staffing shortages, peak periods, or听complex situations.听

• Provide direct oversight and supervision of the State Board team, including State Board Coordinators and related roles, ensuring high-quality, compliant licensure support services.听听

• Establish performance expectations,听monitor听workload distribution, and ensure听timely听processing of licensure-related activities and student communications.听听

• Ensure staff听maintain听current knowledge of evolving state-by-state licensure requirements and service protocols.听

听 Working Leadership / Direct Operational Support听

• Function as a working leader by actively performing clinical operations tasks alongside team members.听

• Maintain working听proficiency听in all Clinical Operations Associate responsibilities, including:听听

• Maintaining and auditing health听record/compliance databases.听

• Managing student records and documentation systems.听听

• Preparing, tracking, and reconciling clinical and practice experience assignments.听听

• Communicating with students, faculty, and clinical partners听regarding听requirements, placements, and compliance.听听

• Provide direct operational support during high-volume periods (e.g., term start, clinical clearance deadlines).听

• Serve as both escalation point and operational backup for all team functions.听

• Troubleshoot and resolve complex operational issues through both leadership and hands-on engagement.听

听 Clinical Placement and Partner Management听

• Collaborate with faculty leadership to听establish, develop, and听maintain听clinical placement sites aligned with program goals.听听

• Oversee affiliation agreements and contracts with clinical partners, including initiation, renewal, and termination.听听

• Manage coordination and tracking of clinical placements to ensure听appropriate student听placement and regulatory compliance.听听

• Identify听and resolve issues related to clinical placements and partner relationships.听听

听 听 Compliance, Systems, and Reporting听

• Ensure compliance with healthcare partner requirements, regulatory standards, and accreditation expectations.听听

• Serve as a subject matter expert,听liaison,听and active system user for clinical systems and health record databases, ensuring data accuracy through direct entry, audit, and reporting activities.听

• Develop and听maintain听processes that ensure students and faculty meet eligibility requirements for clinical participation.听

• Prepare, review, and听maintain听accurate听records, reports, and documentation related to clinical operations.听听

听 Process Improvement and Collaboration听

• Develop and implement standardized processes, procedures, and documentation to improve efficiency, consistency, and scalability.听听

• Collaborate with academic leadership and cross-functional departments to support operational goals and resolve challenges.听

• Assist听in onboarding and supporting clinical instructors and preceptors as needed.听听

听 Other Duties听

• Perform other duties as assigned or听required.听听

Qualifications听

To perform this job successfully, an individual must be able and willing to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability听required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential听functions.听

• Bachelor鈥檚听degree听required;听Master鈥檚听degree preferred.听

• Minimum of 5听years鈥� experience听in听operations听or clinical coordination听environment.听

• Demonstrated experience managing staff, including supervision, performance management, and team development.听

• Proven ability to balance strategic leadership with hands-on operational execution.听

• Exceptional听interpersonal,听communication, and problem-solving听skills.听

• Ability to manage complex workflows and competing priorities in a fast-paced environment.听

Preferred Qualifications听

• Experience working in higher education or distance education environments.听

• Familiarity with clinical placement systems and compliance tracking platforms.听

The hiring salary range for this position is听$64,000 - $67,000. The hiring salary range above听represents听the University鈥檚 good faith estimate at the time of posting.